Object's details: The mediating effect of job satisfaction on the relationship between perceived overqualification, turnover intention and job performance among call center employees

Provider:Czasopisma PAN

Description

Title:
The mediating effect of job satisfaction on the relationship between perceived overqualification, turnover intention and job performance among call center employees
Creator:
Andrade, Luís;
Santos, Claúdia;
Faria, Liliana
Contributor:
Andrade, Luís : Universidade Europeia, Lisbon, Portugal;
Santos, Claúdia : Universidade Europeia, Lisbon, Portugal;
Faria, Liliana : University of Algarve, Faro, Portugal
Description:
Polish Psychological Bulletin (founded in 1970) is an official journal of Polish Academy of Sciences, Committee for Psychological Science.The journal publish a variety of papers, including empirical reports of experiments, surveys and field studies, theoretical articles, controversies and analytic papers on important psychological topics. Relevance for an international readership is our prominent goal, Polish Psychological Bulletin does not publish clinical case studies, or technical articles. Submissions from all domains of psychology are encouraged, especially those that address new developments and pursue innovative approaches. Periodically, the journal will announce a call for papers for special issues. The journal will also entertain unsolicited proposals for special issues that fit the stated scope of the Polish Psychiological Bulletin (please contact the journal’s Editor-in-Chief with a detailed description of your proposal). All published research articles in this journal have undergone rigorous review, based on initial editor screening and anonymous evaluation of content and merit by independent expert reviewers. For information on specific requirements, please see the Author Guidelines.
Object availability:
free access
Date:
2024.02.26
Type:
Article
Coverage:
262-271
Publisher:
Committee for Psychological Science PAS
Subject:
overqualification;
turnover intention;
performance;
job satisfaction;
call center employees
Identifier:
ISSN 0079-2993
Data provider:
Czasopisma PAN

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