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Call Centre: Ecrasez l’infame! Review of Jamie Woodcock’s Working the Phones: Control and Resistance in Call Centres

Object's details: Call Centre: Ecrasez l’infame! Review of Jamie Woodcock’s Working the Phones: Control and Resistance in Call Centres

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Provider:Platforma Otwartych Czasopism Naukowych UAM

Description

Title:
Call Centre: Ecrasez l’infame! Review of Jamie Woodcock’s Working the Phones: Control and Resistance in Call Centres
Creator:
Zielińska, Justyna;
Zych, Jacek
Description:
This is a review of Jamie Woodcock’s study of the call centre as a workplace, Working the Phones. The text discusses the methodology of co-research and the results of Woodcock’s engagement with forms of control and resistance in call centres.
Object availability:
free access
Rights:
Prawa autorskie (c) 2018 Praktyka Teoretyczna
Date:
2018.10.10
Type:
info:eu-repo/semantics/article;
info:eu-repo/semantics/publishedVersion;
recenzja
Language:
English
Source:
Praktyka Teoretyczna; Vol. 27 No. 1 (2018): COOPERATION AS THE INSTITUTION OF THE COMMON; 304-313;
Praktyka Teoretyczna; Tom 27 Nr 1 (2018): COOPERATION AS THE INSTITUTION OF THE COMMON; 304-313;
2081-8130
Format:
application/pdf
Publisher:
Adam Mickiewicz University Poznan
Relation: http://pressto.amu.edu.pl/index.php/prt/article/view/15364/15115
Subject:
co-research;
call centre;
control;
resistance;
operaismo
Identifier: http://pressto.amu.edu.pl/index.php/prt/article/view/15364
Data provider:
Platforma Otwartych Czasopism Naukowych UAM

Can I use it?:
seek permission
Type:
text

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