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Filing a complaint by the consumer via ODR – the Online Dispute Resolution System

Object's details: Filing a complaint by the consumer via ODR – the Online Dispute Resolution System

tile.noImage

Provider:Platforma Czasopism Uniwersytetu Opolskiego

Description

Title:
Filing a complaint by the consumer via ODR – the Online Dispute Resolution System
Creator:
Rogacka-Łukasik, Anna
Description:
ADR (Alternative Dispute Resolution), as a non-judicial resolution of disputes, is a wide range of mechanisms that aim to put an end to a conflict without the need of conducting a trial before the court. On the other hand, the modern form of ADR is ODR (Online Dispute Resolution) – an online dispute resolution system that is the expression of the newest means of communication and technical innovations in order to help in non-judicial dispute resolving. The goal of this publication is to present the ODR platform and, in particular, to describe the process of filing a complaint by the consumer by means of it.
Object availability:
free access
Date:
2019.11.15
Type:
info:eu-repo/semantics/article;
info:eu-repo/semantics/publishedVersion;
Recenzowany artykuł
Language:
Polish
Source:
The Opole Studies in Administration and Law; Vol. 17 No. 1 (2019); 183 - 194;
Opolskie Studia Administracyjno-Prawne; Tom 17 Nr 1 (2019); 183 - 194;
2658-1922;
1731-8297
Format:
application/pdf
Publisher:
Wydawnictwo Uniwersytetu Opolskiego
Relation: https://czasopisma.uni.opole.pl/index.php/osap/article/view/1504/1148
Subject:
alternative dispute resolution;
online dispute resolution;
online sales contracts;
online service contracts;
complaint
Identifier: https://czasopisma.uni.opole.pl/index.php/osap/article/view/1504
Data provider:
Platforma Czasopism Uniwersytetu Opolskiego

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FBC TeNe Project

Project co-financed by European Funds under the Operational Program Digital Poland for 2014-2020 (project no. POPC.02.04.00-00-0012 / 20-00)

More information about the project can be found at: https://tene.fbc.pionier.net.pl

European Funds. Digital Poland

Republic of Poland

Digital Libraries Federation

European Union - European Regional Development Fund

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